Daily support inbox digest
Every weekday at 9am, scan your Hostinger support mailbox for overnight email, sort it by urgency and topic, and email you a prioritized digest so you know what to tackle first.
Every weekday at 9am, scan my Hostinger mailbox for unread email that arrived since yesterday morning, categorize it, and email me a single prioritized digest so I know what to reply to first. Read only — never send, delete, archive, mark as read, or auto-reply. I'll reply to each one myself. 1. Scan unread. In my Hostinger mailbox, find unread messages received since yesterday morning. For each, capture the sender, the subject, and a 1–2 sentence summary of what they want. 2. Categorize & score. Tag each by topic (sales enquiry, bug report, billing, feature request, other) and by urgency: - **Critical** — service down, or an angry paying customer - **High** — timely reply needed - **Medium** — reply when free - **Low** — FYI, no action Use the sender, subject, and tone to judge. 3. Prioritize & format. Sort by urgency, then recency. For each item give: sender name + address, subject, topic, urgency, a one-line summary, and enough of the original subject/sender that I can find it in my inbox to reply. 4. Email the digest. Subject: "Support digest — <date>". Lead with a one-line headline (e.g. "12 new · 2 critical"). If it was a quiet morning with nothing new, send a one-liner saying so instead of padding. Summarize only what's actually in the mailbox — never invent a sender or a message. This is a triage list; you read, then reply by hand.
How it works
- Attach your Hostinger Email connection (paste your API Bearer token from hPanel) on the Connections page — the routine reads your custom-domain mailbox.
- Each weekday morning it sorts overnight mail by urgency and topic and emails you one prioritized digest, so you triage in a minute instead of scrolling the whole inbox.
- It reads only — it never sends, deletes, archives, or auto-replies. Keep "Email me the result" on to get the digest.
Make it yours
- Point it at one mailbox or alias (e.g. just `support@yourdomain.com`) rather than everything.
- Adjust the window — the last 2 hours for a busy inbox, or the last 3 days for a Monday catch-up.
- Retune the categories to match your work (product, sales, ops, billing) and raise the bar so only High/Critical items make the digest.
- Pair it with a separate routine that drafts (but never sends) templated replies to the routine, low-priority categories for your review.
This routine reads and reports on your mailbox — it never sends, deletes, or modifies email.
Run “Daily support inbox digest” on autopilot
Copy it to your account, tweak the details, and it runs weekdays at 9:00 am.
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